We
accept product demonstration "A POS system specially designed for the Internet café/ Computer rental shop"
C-Pro System FAQ:
Q:
What is actually C-PRO system?
A: A C-PRO system is a total management tool designed specifically
for the Internet Cafe shop, the computer rental shop, the video game shop
and computer laboratory of the College/University to improve the operation
control and provide management information. It is like the POS system used
in the supermarkets with some additional features.
Q: How can C-PRO system help to improve operation control?
A: All information (the time used, the amount paid, and the number
of computer used) will be saved in the non-volatile memory of the Master Unit
and the E-tag. The management can easily check these records. Tampering is
impossible.
Q:
What is the advantage of C-PRO system compared to the traditional system?
A: In traditional system, all records are done manually. So, human
errors and data tampering are highly possible. In C-PRO system, all records
are recorded electronically, the time used and amount paid are processed by
the microprocessor, this will minimize the human error and data tampering
is no longer possible.
Q:
When can I get back my investment on C-Pro System?
A: According to our survey, if you use our system you can gained back
your investment through savings generated by C-Pro System in an average period
of six months.
Q:
Since our store requires the customer that the minimum rental time is 30
minutes, can this be reflected during the checkout calculation?
A: Yes, this time can be set at the "Minimum Time" function
at the "Set Up menu".
Q:
We have 2 rates for the rental, one is for the games and the other is for
the Internet. Is it possible in the calculation?
A: Yes, the management of the store can set 2 different rates, this
setting is password protected.
Q:
Can we have a hard copy every time the customer check-in/checkout?
A: Yes, a dot-matrix printer can be attached to the Master unit and
print whenever there is a check-in/checkout.
Q:
How many records can be kept in the Master Unit?
A: The master unit only keeps the paid records. Approximately 1,100
records can be kept. These records can be cleared through the Master Unit
and reuse again. The "Clear Master Data" function is password protected.
Q:
How many records can be kept in one E-tag?
A: The E-tag keeps the check-in data, check-in time and time used.
Approximately 130 records can be kept. These records can be clear through
the Master Unit and reuse again. The "Clear E-tag data" function
is password protected.
Q:
How many Master Unit do we need in our store?
A: One unit only.
Q:
How many Station Units shall we use in our store?
A: You need one Station Unit for each computer. For example, if you
have 30 computers for rent, you need 30 Station Units. The maximum station
number is 255.
Q:
How many E-tag do we need?
A: You need at least one E-tag per Station Unit. But you can buy more
than that number.
Q:
What happened if there is a power failure and the customer wants to checkout?
A: The Master Unit is equipped with battery back up. The customer can
still checkout during power failure time, the battery can last for about 24
hours.
Q:
You mentioned the Station Unit would turn on/off the computer monitor but
not the computer, why?
A: If the Station Unit turns off the computer and by-passing the normal
"SHUT DOWN" procedure, the Windows system will possibly be damaged.
That is why we choose to just turn off the monitor. However, if you prefer
to directly turn on/off the computer, we can do that without additional charge.
We
accept product demonstration 
