To enjoy the most affordable and convenient Internet and phone package, you'll need:
Networking set-up in Windows 95/98/NT
If you are installing your browser software for the first time on your PC, simply accept the default settings for the Internet options. If your browser was pre-configured for use with another Internet Service other than SKYInternet, please ensure that the browser is not configured to use a proxy server. For more details, please refer to the on-line Help of your browser software.
is SKYInternet and BayanTels Zero Plan?
Secondarily, the SKYInternet and BayanTels zero plan offers the
full benefits enjoyed by BayanTel subscribers, for its fully automated
calling features, and SKYInternet subscribers for its 56kbps download
speeds thats Internet 2x faster than other dial-up services.
can avail of the SKYInternet and BayanTels Zero Plan?
are the rates & other offers?
In Bicol, Tacloban City(Eastern Visayas):
I access my Zero Plan using other telephone lines of other carriers?
I access my Zero Plan using other BayanTel lines?
I have multiple BayanTel lines, can I access my Zero Plan through these
What are the customer service hotlines? Websites?In Metro Manila you can call...
In the provinces you can get in touch with us through these contact centers...
|or log on to our websites:
SKYInternet - www.skyinet.net
Bayantel - www.bayantel.com.ph
What is the BT/internet credit limit? What are the policies behind the implementation of the CL?
will happen if the internet CL is exceeded?
What are the reactivation processes?
will bill? Will the LEC and SKYInternet be in one bill?
The SKYInternet billings will follow the SKYInternet billing cycles:
are the payment centers?
What is the contents of the confirmatory/welcome letter?
Dear Valued Subscriber,
Thank you for using SKYInternet and BayanTels Zero Plan. We have noticed your first usage of the service. As one of the pioneering users of SKYInternet and BayanTels Zero Plan, you enjoy the most affordable way to access the Internet from your BayanTel phone. We believe in providing you, with the highest quality and best value phone and Internet services. With BayanTel, you can enjoy its fully automated calling features. And with SKYInternet, you can experience the same 56 kpbs downloading speeds that is up to 2x faster than other dial-up ISPs.
We would like to remind you that the billing for this service will be sent to you a week after cutoff of your SKYInternet billing cycle. Likewise, it will be emailed to you or can be accessed through the SKYInternet website at www.skyinet.net.
If, for any reason, you didnt use the service or you decide to have this service deactivated, please call the Sky Internet Help Desk Hotline at 411-2000 or email at firstname.lastname@example.org. Otherwise, we will bill you for your usage at P1.10 (VAT Inclusive) per minute.
Ma. Concepcion Alcedo
Note: This letter is computer generated and does not require a signature.
II. Frequently Asked Questions for Customers
will I do if I will see a dialogue box stating "No Dial Tone"?
will I do if I will see a a dialogue box stating "Dial-up Networking
does "Requested URL could not be retrieved (or website not found)"
does "Operation time out" mean and what will I do after reading
will I do if "The Connect To Window" doesnt appear anymore?
will I do if I get disconnected during a session?
will I do if I will see a a dialogue box stating "The computer
youre dialing into is not answering"?
Where are the POINTS of PRESENCE (POPS) of SKYInternet?
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