Topics
Adjust Browser Font Sizes
Adjust Display Window
Configuration
Screen Resolutions
Checking your browser version
FAQ Directory Links

Q1. As I go from one website to another, the fonts are either too small or too big... How do I make adjustments so that the fonts are the sizes I want?
A1. Netscape and Explorer let you decrease or increase font size by choosing these options in the VIEW menu. Or, go to the preferences options in the EDIT menu, select "Appearance", then "Page View", or similar menu options where you can control font size and other elements of page appearance.

Q2. How do I make everything fit inside my browser's window?
A2. You can change the size of your browser's viewing window by pulling at the bottom right corner of the window or choosing the "maximize" option. If certain areas still can't be seen, it's possible that the webpage is using the "frame" layout and your browser isn't equipped to support it or is set for really large monitors.

Q3. I don't have a problem getting online and opening my browser but I can't seem to access any url or website. Am I missing something?
A3. If you are sure that you are online but still can't seem to access any websites, it may be because you have configured the proxy settings of your browser incorrectly or may have inadvertently switched-off that option.

verify CONFIGURATION settings

DIALERS Windows 95 Windows 3.X Windows NT Macintosh OS

OTHERS Chat Settings Global Roaming E-mail Settings

Q4. The SKY Internet webpage doesn't look right; images on the top and on the left look like they have missing parts. Tell me why because I want to see my SKY.
A4. You may have to adjust your monitor and browser settings. Recommended monitor screen resolutions for viewing this website are: 640 x 480 pixels (minimum) or 800 x 600 pixels (recommended).
To check for adequate screen resolution and adjust your browser width --click here

Checking Your Browser Version
If you're not sure which browser version you are using, follow these simple steps:

Internet Explorer (Windows)
• Select Help from the menu bar.
• Select About Internet Explorer.
• The browser launches a new window and displays the browser's name and version number.

Internet Explorer (Mac)
• Launch Internet Explorer.
• Select About Internet Explorer from the Apple menu (located on the upper left-hand side).
• The browser launches a new window and displays the browser's name and version number.

NeoPlanet (Windows only)
• Select Help from the menu bar.
• Select About this program....
• The browser displays a new page and displays the browser's name and version number.

Netscape Navigator & Communicator (Mac & Windows)
• Select Help from the menu bar.
• Select About Netscape or About Communicator.
• The browser displays a new page and displays the browser's name and version number.

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