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 For inquiries,
call 411-2000
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BILLING
Billing Details and Customer Feedback
Payments
- You may course your payments through any branch of the Bank
of the Philippine Islands (BPI).
- We also accept payments using the following credit cards:
Amexco, Bankard, BPI Express Credit, Diners Club, MasterCard,
Unicard, Visa.
- You may now also make your payments at any of the RCPI
Centers or Bayan Centers.
Call your local Customer Service/Helpdesk for more information
regarding the payment facilities in your area.
SKY Internet, Inc.
234 Roosevelt Avenue, San Francisco del Monte,
Quezon City, Philippines
Tel. no.: 411-2000 (24-hour Customer Support)
We have provided the forms below for more efficient
processing of your billing requests:
Request for Upgrade or Downgrade
The effectivity date of the account upgrade/downgrade will be
based on the cut-off date or initial log-in date. Requests for
upgrading/downgrading will only be granted 5 days before a customer's
cut-off date; otherwise, the customer must wait for the next cut-off
period for the upgrade/downgrade to be effective.
To confirm the request for an account upgrade/downgrade, you
will receive e-mail from our Billing Department stating the effectivity
date of your new package.
For further inquiries call the Helpdesk at 411-2000.
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